Dream Games' support documentation lives in Confluence today. A small sync step keeps that same content flowing into Ada's knowledge base automatically, so Ada always answers from the latest version.
A lightweight sync service — built once, running on its own schedule — is the only new piece. It handles three steps:
1. Read → pull the latest articles from Confluence 2. Format → map each article to Ada's format (title, body, tags) 3. Upload → POST new articles / PATCH changed ones to Ada's Knowledge API
From there, Ada takes over — the article is instantly part of the knowledge base, searchable by generative answers and referenceable inside playbooks. No manual copy-paste, no separate content team keeping two systems aligned by hand.
The sync schedule (hourly, nightly, or triggered on publish) and which Confluence spaces feed Ada are entirely configurable — start with the spaces that matter most for player support, and expand from there.